Empire Lighting Shipping Policy

Processing Times

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping (U.S.): 2–3 business days

• International Shipping: 7–21 business days (may vary by destination)

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number.

• Please allow up to 24 hours for tracking information to update.

Shipping Restrictions

• We currently ship to the U.S. and select international destinations.

• We do not ship to P.O. boxes, APO/FPO addresses, or certain restricted countries.

Customs, Duties & Taxes (International Orders)

• Victory Products is not responsible for any customs duties, taxes, or fees applied to international shipments.

• All charges imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.

Lost, Stolen, or Damaged Packages

• Victory Products is not liable for lost or stolen packages once they are marked as delivered.

• If your package arrives damaged, please contact us within 7 days of delivery at [info@EmpireLighting76..com] with photos of the damage so we can assist.

Order Changes

• Please contact us within 12 hours of placing your order if you need to update your shipping address.

• We are not responsible for orders shipped to an incorrect address provided by the customer.

Contact Us

If you have any questions about shipping, reach out to us at:
📧 info@EmpireLighting76.com